Frequently Asked Questions

Help Center

Everything you need to get started, stay safe, and connect with confidence.

Create your account, build your profile, and take your first steps toward intentional dating.

Control your privacy settings, manage your profile, control who sees you, and keep your information safe.

Start meaningful conversations, use video chat, and make the most of your connections.

Profile verification, safety tips, and everything we do to keep your experience secure.

Understand your plan, manage your subscription, and get answers about billing and refunds.

Something not working? Find quick fixes for common issues here.

Something not working? Find quick fixes for common issues here.

If you ever feel uncomfortable or unsure, reach out. We’re here to help.

All profiles go through a verification process to ensure authenticity. Verified users have completed our checks, so you can interact with confidence.

Our team actively reviews content and interactions to maintain a safe environment. Reports are reviewed promptly to protect the community.

You can report or block any user directly from their profile or conversation. Reports are handled confidentially and quickly.

We use encryption and strict privacy controls to protect your personal information. You can manage your privacy settings anytime.

Photo verification is coming soon! Once available, it will allow users to confirm their profile images for extra trust.

Report the user immediately using the report button. Our moderation team will review the case and take appropriate action.